2. Products

2.1. Gemstones and Jewelry: We offer a range of gemstones and jewelry, including but not limited to rings, necklaces, bracelets, and earrings. All product descriptions and prices are subject to change without notice.

2.2. Product Images: While we strive to accurately represent our products, the images on our website may not precisely reflect the actual colors or details of the items.

2.3. Availability: Product availability is subject to change without notice. We reserve the right to limit the quantities of any products or services that we offer.

3. Orders and Payments

3.1. Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order at any time.

3.2. Payment: All payments must be made at the time of purchase. We accept major credit cards and other payment methods as indicated on our website.

3.3. Pricing: Prices for our products are subject to change without notice. We are not responsible for typographical errors in pricing or descriptions.

4. Shipping and Delivery

4.1. Shipping: We offer domestic and international shipping. Shipping costs and delivery times vary based on your location and the shipping method selected.

4.2. Delivery: HH Gems is not responsible for delays in delivery caused by factors beyond our control, including but not limited to customs clearance or shipping carrier delays.

5. Return and Exchanges

5.1. Return Policy: If you are not satisfied with your purchase, you may return it within Two days of receipt for a refund or exchange, subject to our return policy.

5.2. Conditions: Items must be returned in their original condition and packaging. Custom or personalized items are not eligible for return or exchange.

6. Warranties and Guarantees

6.1. Quality Assurance: HH Gems guarantees the quality and authenticity of our gemstones and jewelry. Any issues with quality must be reported within Two days of receipt.

6.2. Limitations: Our warranties do not cover damage caused by misuse, accidents, or unauthorized alterations.

7. Intellectual Property

7.1. Ownership: All content on our website, including text, images, and logos, is the property of HH Gems and protected by intellectual property laws.

7.2. Use: You may not reproduce, distribute, or use any content from our website without our prior written consent.

8. Privacy

8.1. Personal Information: Your submission of personal information through our website is governed by our Privacy Policy.

9. Limitation of Liability

9.1. Exclusion: To the fullest extent permitted by law, HH Gems shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or purchase of our products.

10. Governing Law

10.1. Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction].

11. Contact Us

If you have any questions about these Terms, please contact us at:

HH Gems (Pvt) Ltd. 34/1, Frazer Avenue Dehiwala, Colombo Sri Lanka 10350. Email: info@hhgems.com Phone: +94112-716-125

Thank you for choosing HH Gems. We appreciate your business and look forward to serving you.